Experience & Voucher Terms & Conditions

Your voucher is valid for 6 months from date of purchase; or until the end of the coming September (whichever is sooner)
Extensions on 3rd party vouchers differ - Please see individual vouchers for exact expiry dates.

Once you have booked your experience date with us, you then come under OUR Terms & Conditions; as per the small print on vouchers bought from 3rd parties.
(Please visit the 'FAQs' page to read our cancellation policy)

CANCELLATION POLICY

In the event that you need to cancel or reschedule your experience, you must do so a minimum of 7 days prior to the confirmed booking.

The experience bookings are available on selected weekend dates between 01 March and 31 October (subject to availability) however,

in the interest of all participants' health and safety;  the experiences may be postponed/re-arranged/cancelled without notice; due to unsafe conditions on the day.

(Includes lack of water depth, strong winds/adverse weather, extremely low temperatures and unforseen events beyond our control etc)
This will be assessed by the instructor on the day, who will have the final say on whether or not it is safe to proceed that day.

In the event of FlyBoard Fun having to cancel your experience; it is your responsibilty to contact the office:

(Either on the next working day, or up to a maximum of 3 months from your original booking date).

If you try to re-book after this time and your voucher has now expired, we cannot accept your booking as we do allow '3 months' from the date we had to cancel.

FlyBoard Fun will not be held liable for any loss as a result of any customer failing to contact us/re-book their experience within the substantial time frame offered.

Nor is it the responsibility of FlyBoard Fun; to contact customers to re-arrange a booking cancelled by us.

 

Minimum height is 4ft and minimum age is 16 (18 for Jet-bike experiences) - There is no maximum age as long as participants fit within the health and safety guidelines.

(In some cases; photographic ID may be required upon arrival - please do not be offended if we request to see this.)
 

If participants have any slight hearing/sight difficulties, they MUST be brought to our attention as soon as you arrive at the venue.
The instructor can then adjust their communication methods during the experience; in order for you to safely understand and follow either visual/verbal instructions.

Please note: This experience is not suitable for pregnant women or anyone with the following:
dislocated shoulder/wearing a cast, heart condition, severe back/neck problems, medical pins in their legs under any medication that causes drowsiness.
You will NOT be allowed to partake the experience if you are intoxicated or under the influence of drugs or alcohol.

This is a high impact and challenging adrenaline pumping experience, which some people take a while to get the hang of.
As such, there is no guarantee given that you will be able to successfully fly out of the water during your session;
however, if the instructor can see you are very close to actually flying with your progress made; (but it is near to the end of your session as it takes some people longer than others)

It is at the instructor's discretion whether they decide to carry on for a short while longer, to give you another chance to get out the water and feel the buzz!

FlyBoard Fun will NOT be held liable for ANY injury or loss suffered, Inc following any discussions regarding whether or not someone is suitable for FlyBoarding.
We suggest that you seek proper Medical advice from your Doctor if you want to be 100% sure.

If required; we can always provide you with more details about FlyBoarding; to help your Doctor/GP better understand what's involved with the sport

(if they aren't already familiar with what it involves)

Dry-suits and safety equipment are provided; but you must bring at least 1 pair of socks  (not neoprene/thick sports socks)

Arrive in the clothes you are wearing under the dry-suit that cover your arms and legs and you are advised to bring a towel & spare change of clothes.